Refund policy
Thank you for shopping with The Garden Jewelry Store. We take pride in our handmade tassel earrings and strive to provide you with high-quality, unique jewelry pieces. Due to the nature of our products and for hygiene reasons, we do not accept returns or exchanges.
No Returns
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All Sales Final: Once a purchase is made, it is final. We do not accept returns under any circumstances.
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Hygiene Reasons: For the safety and hygiene of all our customers, we cannot accept returns or exchanges on earrings.
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Custom and Handmade Items: Each piece is handmade with care and attention to detail. Variations in color, size, and design are natural and not considered defects.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 48 hours of delivery at Info@gardenjewelrystore.com with the following information:
- Order number
- Photos of the damaged or defective item
We will assess the situation and, if deemed appropriate, provide a replacement or refund.
Contact Us
If you have any questions or concerns about your purchase, please contact us at:
- Email: info@gardenjewelrystore.com
- Phone: 864-361-8919 (TEXT ONLY)
Thank you for your understanding and support of The Garden Jewelry Store.